On March 1, 2011 the City of Evanston will introduce a new 3-1-1 Call Center. This initiative is intended to improve the City’s customer service city wide and enhance staff efficiency, responsiveness to service requests and accountability.
3-1-1 is a simple to remember, three-digit number that residents, businesses and visitors can call within the City of Evanston’s boundaries to inquire about non-emergency City services and programs, obtain information about various programs, report problems and check the status of service requests.
Residents may help select the new logo for the new 311 service by voting between now and Oct. 22. The City thanks Leadership Evanston and Linda Hansen of Wild Crow Communications for designing the logos free of charge. The winning logo will be used in all 3-1-1 marketing materials.