Duxler Complete Auto Care, a Chicago area leader in car repair and automotive services, announced today that the company is now HEART Certified Auto Care. The new name reflects their commitment to family values that is intertwined with their dedication to treating customers with compassion and respect at every step of their experience with automotive maintenance and repairs. HEART is an acronym for Helping Everyone Achieve Reliable Transportation. The first location was founded in Evanston in 1924.
Transparency and efficiency in all repairs HEART is establishing a new system to create complete transparency in auto care. All issues are photographed to show customers exactly why repairs are recommended. The new system is designed to provide all the information needed to make informed decisions about auto care. In addition, alerts will be sent to customers when service is due as reminders.
“Our name is the approach. We are passionate about serving our customers through empathy, efficiency and expertise,” said Brian Moak, founder and owner of HEART Certified Auto Care. “We want to build off our traditions established during the past 93 years and move forward in the technical era to change how auto service is delivered.